Household damage workflow

Move claims forward, without the chase.

AssistConnect is the operating layer between insurers, service providers and policy holders — from job submission and allocation to inspection, quote approval, sign-off and payment.

  • One job, one timeline, every party
  • Quote versioning with insurer approval
  • Client sign-off via tracked link
  • Real-time in-app & email alerts
Service provider inspecting household water damage

Built for the network

Three roles. One source of truth.

Insurers

Submit jobs on behalf of policy holders, allocate to approved providers and track every milestone to closure.

Service providers

Receive allocated jobs, run inspections, submit versioned quotes and issue invoices — all in one workflow.

AssistConnect ops

Oversee the entire network, reassign work, monitor SLAs and report across insurers and providers.

How it works

From first call to final payment.

  1. 01

    Submit

    Insurer logs the claim with damage details and policy info.

  2. 02

    Allocate

    Job is routed to an approved provider by region and service type.

  3. 03

    Inspect & quote

    Provider inspects, uploads evidence and submits a versioned quote.

  4. 04

    Sign off & pay

    Client signs off via tracked link, invoice issued, payment recorded.

AssistConnect

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